Effective Date: May 5, 2026 Last Updated: May 5, 2026
This Privacy Policy describes how Volans Realty Group (“Volans Realty,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website volansrealtygroup.com (“Site”). This Privacy Policy applies to the Site and all products and services offered by Volans Realty Group.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including when Users visit our Site, fill out a form, request a property evaluation, book a service, subscribe to communications, or interact with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and property details.
Users may visit our Site anonymously. We collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personal identification information, except that doing so may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, type of device, technical information about Users’ means of connection to our Site (such as the operating system and Internet service provider), and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their devices for record-keeping purposes and sometimes to track information about them. Users may set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
SMS Communications and Mobile Information
Volans Realty Group collects mobile phone numbers when Users voluntarily submit them through forms on our Site and provide express written consent to receive SMS messages by checking an opt-in checkbox. The checkbox is not pre-selected, and consent is not a condition of any purchase.
Types of messages we send: Appointment confirmations, property inquiries, lead follow-up communications, customer service messages, account notifications, and promotional messages related to our short-term rental property management services.
Message frequency: Message frequency varies based on User interaction and the nature of the inquiry or service. Message and data rates may apply.
Opt-out: Users may opt out of SMS communications at any time by replying STOP to any message received. Users may reply HELP for assistance, or contact us at info@volansrealtygroup.com or +1 (619) 304-6993.
No third-party sharing of SMS data: Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors supporting our services — such as customer service providers, messaging platform vendors, and CRM providers — is permitted solely for the purpose of delivering the services consented to. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent records: We retain records of SMS opt-in consent, including the date, time, IP address, and the form through which consent was provided.
How We Use Collected Information
Volans Realty Group may collect and use Users’ personal identification information for the following purposes:
- To provide property management, evaluation, and booking services
- To improve our Site and customer service
- To personalize User experience
- To process transactions and bookings
- To send periodic emails and SMS messages (with consent) regarding services, updates, and inquiries Users have submitted
- To respond to inquiries, questions, and other requests
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, account credentials, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
As stated in the SMS Communications section above, mobile information and SMS opt-in consent are never shared with third parties or affiliates for marketing purposes.
We may share personal information with trusted service providers who assist us in operating our Site, conducting our business, or servicing Users, so long as those parties agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Compliance With Laws
We comply with applicable laws regarding the collection, use, and retention of personal information, including the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), and CTIA messaging guidelines.
Changes to This Privacy Policy
Volans Realty Group has the discretion to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us:
Volans Realty Group San Diego, CA Email: info@volansrealtygroup.com Phone: +1 (619) 304-6993